eTherapy is slightly different from visiting a therapist’s office at a clinic. First, eTherapy consists of phone and video chat sessions rather than going to see a Synergy eTherapist in their office.

With electronic therapy, some non-verbal cues are missed due to electronic glitches, WiFi delays or freezes, and at times, electronics may fail. There will always be a backup plan in place to ensure that your session will occur.

If you live or work with others, it may be more of a challenge to find a private place to engage in your session. Your eTherapist will ALWAYS be in a private location while engaging in your session.

Licensed therapists are only allowed to practice in the state(s) in which they are licensed. You can view the states each Synergy eTherapist is licensed to practice on their bio page. All therapists strictly follow their state ethical guidelines to ensure safety and confidentiality.

Yes. Similar to traditional in-office psychotherapy treatment, Synergy eTherapists will keep electronic medical records (EMR) on every contact with you.

This is a great question that some people ask. Most problems can be resolved through eTherapy sessions. However, some problems may need more intensive psychotherapy treatment. If at any time your Synergy eTherapist believes that you will be better served in a traditional therapy setting, resources in your community will be given and eTherapy will be discontinued at that time.