Cost of eTherapy | Cost of Investment

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Choosing to make your mental wellness a priority is one of the best investments you can make for yourself and your family!

Online Counseling: Cost of Investment

What is the Cost of Investment in Online Therapy?

We are so glad that you’ve decided to put your mental wellness as a top priority. Online therapy is an investment in YOUR well-being. It also benefits the people you love. Because, when you feel better you are able to put more time and attention into your relationships. Synergy eTherapists have decades of real-world experience guiding and supporting clients just like you. They help them understand why they feel as they do. Then, they teach their clients new ways to cope with life’s hardships and demands.

Consultations for Online Therapy Services

Contact Synergy eTherapy to set up a free online therapy consultation with the eTherapist providing online counseling in your state. During this consultation, you can become comfortable with our etherapy video platform. You will also have the chance to ask your etherapist questions to determine if online therapy will meet your needs.

Is eTherapy Out of Network (OON)?

For most of the states we are providing services in, MN, IA, WI, CA, FL, ME, PA, CO, and IL, we are considered Out-Of-Network (OON). This means that you will need to check your insurance plan to see if you have OON benefits. Many health insurance plans cover mental health therapy. However, not all cover online therapy or telemental health (by phone and video).

We request that you pay for your appointment when scheduling an eTherapy session. We accept credit cards and Health Savings Account (HSA) credit cards. We are happy to provide you with a detailed receipt for service. This is called a Superbill.Some plans may provide partial reimbursement for OON services and may also allow you to submit it to your Flexible Spending Account. Please consult your insurance carrier for more details about your specific health care plan.

As a courtesy to our clients, we’ve partnered with Franklin, an app to help you get money back from insurance for your therapy and psychiatry visits. If you choose to sign up with Franklin, they will automatically file your insurance claims.

Here’s how Franklin works:

1. Sign up.

2. Synergy automatically sends your superbill to Franklin monthly.

3. Franklin files your claims with insurance automatically. They’ll send you your superbill and claim status notifications.
4. You get your reimbursement check in the mail or your deductible is lowered.

Franklin charges 10% of the money you get back from insurance. Claims that are rejected or go towards your deductible are free.

To get started, sign up here. If you have any questions about Franklin or insurance, please email [email protected].

Insurance Information for South Carolina, Kansas, Georgia, and New York Clients

For South Carolina residents:

Kayce Bragg is in-network with Cigna, Blue Cross Blue Shield, and Optum.

For Kansas residents:

Kayce Bragg is in-network with Cigna.

For Georgia residents:

Kayce Bragg and Amanda Dutton are in-network with Cigna.

For New York residents:

If you reside in New York, we are in-network with several insurance providers through a company called Headway.Co. You can sign up with them for FREE and access our Synergy eTherapy services. Then, you can quickly search for your Synergy eTherapist by name in their directory. They will verify your insurance and bill your insurance provider directly on our behalf.

Do you offer Reduced Rates?

Please ask about our reduced rate option for clients without insurance or who are in financial need. Ultimately, our goal is to provide easier access to anyone seeking mental health treatment. We understand that the cost of high-quality therapy may be a hardship for some people. If this is the case for you, please let us know during your consultation call. We will do our best to be respectful of your situation and financial means.

What is the Cost of Online Therapy

happy senior woman meets with an online therapist with Synergy etherapy online counseling

The cost of online therapy varies depending on the length of your etherapy session and the therapist you see. But, typically the cost ranges from $85-$250. Our therapists are independent contractors and have the ability to set their own rates. They set their rates based on the going rate of therapy in the state they work in and the amount of education or specialized training they have received. But, all of our online therapists do their best to offer services at a reasonable cost that is oftentimes lower than the average rates in their area. For specific questions related to cost, please ask your therapist during your initial consultation.

*Below are the average costs of a therapy session. These may vary depending on the therapist you see.