When your Synergy eTherapists is considered Out-Of-Network (OON), this means that you will need to check your insurance plan to see if you have OON benefits. Many health insurance plans cover mental health therapy. However, not all cover online therapy or tele-mental health (by phone and video).
If your Synergy eTherapist does not take your insurance type, we request that you pay for your appointment when scheduling an eTherapy session. We accept all major credit cards and Health Savings Account (HSA) credit cards.
We are happy to provide you with a detailed receipt for service. This is called a Superbill. Some plans may provide partial reimbursement for OON services and may also allow you to submit it to your Flexible Spending Account. Please consult your insurance carrier for more details about your specific health care plan.
As a courtesy to our clients, we’ve partnered with Reimbursify
, an app to help you get money back from insurance
for your therapy and psychiatry visits. If you choose to sign up with Reimbursify, they will automatically file your insurance claims.
DO YOU OFFER REDUCED RATES?
Please ask about our reduced rate option for clients without insurance or who are in financial need.
Some of our therapists hold spots for those who go through Open Path Collective
to receive a reduced rate. Feel free to learn more about Open Path and sign up with them if this is a good option for you!
Ultimately, our goal is to provide easier access to anyone seeking mental health treatment. We understand that the cost of high-quality therapy may be a hardship for some people. If this is the case for you, please let us know during your consultation call. We will do our best to be respectful of your situation and financial means.
Some of our eTherapists can also bill insurance through two external partner companies called Headway and Alma. You can sign up with them for FREE and access our Synergy eTherapy services. They will verify your insurance and bill your insurance provider directly on our behalf.