When your Synergy eTherapists is considered Out-Of-Network (OON), this means that you will need to check your insurance plan to see if you have OON benefits. Many health insurance plans cover mental health therapy. However, not all cover online therapy or tele-mental health (by phone and video).
If your Synergy eTherapist does not take your insurance type, we request that you pay for your appointment when scheduling an eTherapy session. We accept all major credit cards and Health Savings Account (HSA) credit cards.
We are happy to provide you with a detailed receipt for service. This is called a Superbill. Some plans may provide partial reimbursement for OON services and may also allow you to submit it to your Flexible Spending Account. Please consult your insurance carrier for more details about your specific health care plan.
As a courtesy to our clients, we’ve partnered with Reimbursify
, an app to help you get money back from insurance
for your therapy and psychiatry visits. If you choose to sign up with Reimbursify, they will automatically file your insurance claims.